Customer Service

The Treasurer's Office Customer Service Center provides an accessible and supportive customer service experience for Allegheny County residents and taxpayers via phone, email, and online chat. Customer Service Representatives can assist with:

  • Real Estate Tax questions and mailing address updates
  • Looking up your Parcel ID (Lot/Block) number
  • Website navigation to payment options
  • Resending tax bills or receipts (upon request)
  • Logging check reissue requests
  • Dog licensing

The Customer Service Center has an answering system during the hours of 4:30 PM- 8:00 PM.

If you'd like to contact us via email please fill out the Contact Us form below: 

Click here to view form.