Allegheny County Treasurer's Office
Allegheny County is home to 1.25 million residents spread across 130 municipalities, and 590,000 property parcels. The Treasurer's Office strives to fulfill our duties by efficiently collecting Real Estate Taxes, providing excellent customer service, safeguarding county funds while optimizing investments, and working with county departments to serve Allegheny County residents and taxpayers.
We operate with principles of transparency, modernization, and collaboration.
Transparency
- Workplace transparency builds trust and engagement. Our goal is to inform all staff about decisions, goals, and challenges and to seek out your input in planning processes.
- We build trust and accountability by being transparent with residents and taxpayers. By openly sharing budgets, expenditures, and decision-making processes, we show exactly how your tax-dollars are used effectively and responsibly.
- Transparency with county departments leads to better results for our residents and taxpayers. Sharing our priorities and plans with other departments enhances clarity on processes and routes to improvements.
Modernization
- Investing in technology modernization improves efficiency and public service. The Office is upgrading outdated IT systems and implementing new software tools to streamline internal processes, reduce errors, and make it easier for residents and taxpayers to access the information and services they need.
- Advocating for legislative improvements to create policies that reflect our values and priorities. The Treasurer's Office is actively working on educating leaders in Harrisburg about the urgent need for legislation that would allow the Office to round cash transactions in order to consistently provide proper change to residents and taxpayers as the penny phases out.
- Improving internal systems in order to make participation in rebate programs easier for taxpayers. The Office has removed unnecessary steps and paperwork needed to file for the Volunteer Service Tax Credit that has increased the speed in which we are able to process rebates for participants.
Collaboration
- Open communications and collaboration with the Controller’s Office and Department of Management & Budget are integral to long-term success. Quarterly and ad hoc meetings for information sharing, process improvement, and planning around intersectional issues accelerate improvements across departments and row offices.
- Ongoing engagement with county department leadership to understand their work and how the Treasurer’s Office can support it.
- Building and maintaining relationships with municipal, state, and federal leaders helps us provide more timely service and access to more abatement programs for seniors, veterans, firefighters, and others.
About the Treasurer
Allegheny County Treasurer Erica Rocchi Brusselars has been serving since 2024. She is transforming the work of the Treasurer’s Office with a focus on transparency, modernization, and collaboration. She serves as the President of the Retirement Board of Allegheny County, is the President of the County Treasurers’ Association of Pennsylvania (CTAP), is a board member for the National Association of Counties EDGE, a member of the Government Finance Officers Association Treasury and Investment Management Committee as well as a member of INVEST PA’s Executive Council, and serves as an advisor on the Women Advisory Committee for Ready to Run Campaign Training at the Pennsylvania Center for Women and Politics at Chatham University
With a prior career as a private-sector, consulting pension plan actuary, she brings an analytical mind, a passion to communicate for understanding, and the ability to lead modernization and streamlining projects. Treasurer Brusselars holds a BS in Mathematics with a minor in Gender Studies from Carnegie Mellon University and an MA in Curriculum & Instruction from The University of Mississippi.
Treasurer's Office Leadership
Valerie Reinthaler, Chief of Staff
Debra Gibson, Director of Administration & Customer Service
Michael Horvath, Director of Tax & Licensing
Dan Francis, Director of Cash & Treasury
Functional Organization of the Treasurer's Office
Cash and Treasury
Treasury Management: Handles the receipt, reconciliation, management, investment, and disbursement of county funds.
Processing Operations: Processes incoming and outgoing payments including checks, electronic payments, and loading payee debit cards. Also liaises with municipal tax collectors and processes payroll direct deposit changes.
Control Cage: Handles in-person customer transactions, inquiries, and concerns; coordinates with county departments to gather, organize and process Reports of Collection; pays jurors, witnesses, and hearing officers.
Tax & Licensing
Real Estate Tax: Prepares and sends real estate tax bills; monitors and posts payments and refunds; administers Senior Tax Relief and the Volunteer Service Tax Credit Program; prepares annual and quarterly delinquent tax files and property liens; processes payments from Jordan Tax Service’s collection of delinquent tax; processes tax certification requests.
Special (Other) Taxes: Monitors, enforces, and collects on approximately 2,400 tax accounts across the Alcoholic Beverage, Hotel & Short-Term Rental, and Rental Vehicle Taxes.
Licensing: Issues licenses for dogs, bingo, and small games of chance. Also has the authority to issue licenses for hunting, fishing, and other outdoor recreation activities.
Administration and Customer Service
Administrative Services: Provides support services for the office including providing administrative support, mail handling, fleet (4 cars) management, purchasing, managing supplies, and document scanning and indexing.
Customer Service: Provides an accessible and supportive customer experience via phone, email, and online chat.
Chief of Staff
Information Technology: Administers and maintains the electronic equipment and network within the office, including proprietary computer applications, security, and equipment warranties; develops custom software and tools for various departments; develops and maintains training materials for various databases and application software used by the office.
Public Affairs: Manages communications, outreach, website, and government relations for the Treasurer’s Office.
Human Resources: Manages the employee lifecycle and fostering a positive and safe organizational culture.